Shipping policy
Shipping Policy
Last updated: June 8, 2026
Order Processing
All orders are processed within 5-8 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Times
Due to the international nature of our supply chain, estimated delivery times are as follows:
- 🇬🇷 Greece: 7–15 business days
- 🇪🇺 European Union: 10–20 business days
- 🌍 Rest of World: 14–30 business days
These are estimates and may vary due to customs processing, carrier delays, or peak seasons (e.g. Christmas, Black Friday).
Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.
Customs & Duties
International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
Lost or Delayed Packages
If your order has not arrived within the estimated timeframe, please contact us at [your email]. We will investigate with the carrier and offer a resolution (replacement or refund) if the package is confirmed lost.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight.
Contact
For shipping inquiries: 📧 [support@pawrosa.store] 🌐 pawrosa.store